Melanie and Nic were so kind, prompt and helpful! I feel like the communication was human and so responsive. This is our first time working with RealThread and so far, we've been really impressed with the awesome user experience.

I am part of a college organization and an employee from Sketch mentioned about your company. Joey and Lex from real thread helped me out and they made it very easy to get the job done. Eagerly waiting for the shirt!

Seemless process - great design feedback.

Always quick with responses and always clear answers to the many questions I have. Plus I know I’m getting a quality product

Real Thread's prints the best because it has the best people!

very responsive and helpful.

Very easy to work with RealThread.

The team was very prompt in their responses. There was a little miscommunication a couple of times, but overall great team. Thanks

Joey is awesome!

Joey is always responsive and a pleasure to work with

Nicole was outstanding! Went above and beyond to help out with my order.

I was given one quote, but when the invoice came it was almost double the price. I pushed back and they gave me the original quote which was honorable. Looking forward to receiving the T-shirts!

I am under a tight deadline and Real Thread was a last minute hail mary for me to get everything done in time. Assuming our receiving date of March 11th is met then my rating of exceptional will stand.

Amazing service and quick turnaround!

Nic and Melanie have nothing short of fantastic when it comes to customer service and communication. I am starting my own rugby clothing brand and had so many questions and concerns and they answered them all with the most patience and kindness I have experienced.

Great transaction for quality merch!

Emily has been great to work with, always very responsive and helpful with any questions we may have. Love working with her!

Prompt updates and good work.

Everything was very straight forward and easy to access, loved the color options, more affordable than other sights, and I liked getting the emails from a team member

It was the best thanks!!

Great to work with an unbelievably fast responses!!!!

Real Thread always has fantastic customer service and quick responses!

Emily answered all of my questions very quickly and was so kind in our interactions!

Emily has come in and been fantastic after lackluster dealings with our former rep Bre, who replaced Rob, (who was also amazing). Emily is quick, accurate, nice, and very responsive and I look forward to working on more orders with her in the future, which we will definitely have!

Fast responses. Great customer service. Helpful responses.

Emily was super awesome to work with. Her response time and willingness to help find the right ink color is what stuck out to me.

Seamless experience with happy people.

Joey was very responsive to my questions.

I feel the responses were prompt, friendly, and informative, I appreciate that.

Joey is very responsive, helpful, and a pleasure to work with!

Everything was quick and well done!

We had a lot of questions about our order, and they worked very closely with us, to ensure that we could get the order placed in time for a quick turn around

Joey was incredibly helpful. Chatted with me several times and always responded super quickly. Friendly and look forward to working with him again.

Joey was beyond helpful. He was always quick to reply to messages, and his answers were direct and clear.

Joey was excellent, prompt, nice, and responsive. Please give him a high-five.

Great followup service!

Melanie was really informative, sought out the answers to our questions / situation. Thanks.

Nicole and everyone else who helped with this order - absolutely incredible, thank you so much!

Your team was extremely helpful and went above and beyond to make sure my order was perfect. I just got the t shirts and am in awe. They’re exactly what we were hoping for. Thank you guys!!!

Working with my account manager was such a great experience! She was so helpful, and assisted me with multiple revisions, etc. I'm excited to place future orders with Real Thread because of how helpful the whole crew has been.

Amazing to work with. Quick on the responses! Not to mention it’s the softest shirt ever that the print doesn’t come off after it’s been through the washer 20+ times!!!

Nicole was fantastic. communicated very well.

We've been so pleased with how responsive and efficient the customer service has been with Max and Nicole at Real Thread. Such a refreshing experience for us. Thank you!

Joey was so helpful!

Joey was great to work with! In the short time I talked with him we took care of my issue and he even took an interest in the small town I work in. I have been following Real Thread as a former designer for a screen printer for years. I think you are the best at what you do. Keep it Real!

Responsive and informative. Willingness to help, and help solve unique issues.

I hadn't worked with Joey, he was helpful and when I asked about net 30 terms, the turn around was great. He answered all my questions as needed.

Joey is responsive and very helpful.

Very prompt and easy to communicate with

Joey was great!!

Couldn't have had a better experience, the team was great!

Joey is always quick and super helpful!

Nicole is outstanding. She has great attention to detail, she clearly cares about her customers, she's offered to build mocks for me countless times, she's made great product recommendations and design suggestions, she was super patient with me when i was first figuring out the mock tool. Her attitude is always positive, her energy is high, and she's an overall pleasure to work with. She is 90% of the reason why I haven't switched to another vendor for our swag needs.

He was very responsive !! Worked hard :)

Best experience!

The service was great and responsive. It was easy to place my order.

Everyone at Real Thread was very helpful, Joey was very considerate and wiling to help. Very positive experience.

Customer service with real thread is never not great. Ask a stupid question, they answer and make you feel smart. Go ahead... try it.

Real Threads has always delivered top product and best of class customer service! Joey you are the best!!!

Well - I didn't need to do anything but say "I want more" and they made it happen. Easy Peasy!

Working with Joey has been a wonderful experience. Joey was able to work very quickly to help us bring this order to life. Always providing timely updates and also provided workable recommendations. We have greatly enjoyed our experience working with Joey and Real Thread so far!

Thanks for all you guys do! Providing blanks, alternative options when things are OOS and always meeting ship dates when needed!

Joey has been very helpful and given us quick responses.

Joey has been incredibly helpful and responsive every time I've reached out to them. I truly appreciate the professionalism and having a partner I'm confident working with.

Responsive and helpful

Super responsive!! A+ communication

Joey is very attentive to all my order inquiries

Responsive and very helpful staff! Been extremely impressed so far!

Joey is fantastic. He’s been extremely helpful and understanding. He even helped me explore some options and guided me in the best direction. Will order from here again for sure.

Real Thread has provided fantastic service since I started working with the company. There's been a few hiccups but the communication and support have been incredibly good.

Joe is very responsive and helpful.

Both Melanie and Emily were really responsive and helpful even with all my many, many questions!

Everything about this process was exceptional! From how quickly I was reached out to after my inquiry, the speed of getting a design mock up, and all my questions were addressed promptly. Everyone I interacted with was very helpful. Based off my interactions so far, I will certainly be a repeat customer!

Joey was very helpful in answering my questions and getting my order finished how I wanted it

Quick response time!

Joey is awesome !!! He always helps me out and goes above and beyond!!!

Quick work, very responsive service. Website is a little glitchy, though. Thanks!

Very helpful with placing our first order

Communicates very well and super friendly, thanks so much!

Very good with her communication and timing of it all.

Quick, responsive, got it done!

Joey and Melanie were great. Very attentive from the first email! Thank you so much for your patience.

Timely email communications with the necessary information to move my order forward

Nicole was great, she got back to me asap with all questions.

My experience with your organization has been great so far. Your team is very responsive. Great job!

Great service, and very responsive with any questions.

Joey has been a fantastic resource.

Very helpful throughout all the process

I always appreciate the flexibility and ease of ordering with y'all! :)

Every interaction I have had with your staff has been exceptional. Thanks so much!

I was initially working with Melanie today who was terrific and then she got Nicole in the mix as I made a special request which Nicole made happen for me which enabled me to place the order.

Joey has been great!

always very responsive and helpful! Thanks!

Friendly, quick response and worked with me to get the order delivered by a specific date. Thanks!

Bre was so helpful with the process! This was the first time I was ordering from you and she totally eliminated any worries I had about submitting my order.

I came aboard with Rob and his service was amazing. I hope to keep the same relationship if not better with my new account manager.

She was great to work with! Reached out at the exact moment I had a new order :)

no issues, if the quality of the printing is good I'll be ordering again.

I'm always very appreciative of your team and all you do for us. Everyone is always so responsive and helpful. We hope to do a lot more business with you in the future!

Hi there! Nicole always kept me in touch with the order and gave me many options to choose from. Thanks for the quick reply.