Joel is great! Super responsive and professional… although, you’re online system was extremely difficult to deal with, this time around.

Bre is great to work with! She took a very specific idea for the look our team wanted to achieve and provided 3 options to help us make it a reality. She also asked great clarifying questions when it came to design & placement; going the extra step to have a successful project for her client.

The process was super easy

Joey was great, as always!

Bre has been awesome on all our orders!

Great help and quick response!

Everyone has been helpful, attentive and prompt.

Melanie and crew jumped on my account and helped me get some dope tees ordered in a hurry. This is why we keep coming back. Top tier customer support on top of exceptional printing.

The assistance provided from inquiry to ordering has been great!

The team is doing great!

Nice, quick, and clear replies.

Super friendly and fast.

Awesome customer service

Everyone has made feel like I'm in good hands and valued as a customer

joey is amazing! he's super on it and so helpful and responsive with everything. it gives me great peace of mind ordering from yall to know i can rely on him to make sure our order is high quality and everything goes smoothly. thank you joey! :)

Joey is very responsive and so helpful! He's gone above and beyond to make sure our order is a success.

Nicole was super responsive, had a great attitude and took care of everything she said she would handle without any hiccups. She's on it!

The gal on the chat was very helpful before I sent for mock-up, and Joey was extremely helpful after original mock ups were sent.

need to be more flexible with existing customers

Real Thread's team is always friendly, quick to respond, and helpful. Thank you for treating your customers with such kindness!

Melanie was exceptional. Excellent communications throughout. However I was hoping the turnaround time was sooner than 2.5 weeks.

Great at communicating with what I needed.

Melanie and Nicole were extremely helpful in breaking down the steps and pricing to help me find the perfect fit for our company! Thanks again girls!

Joey was quick to answer any questions we had and willing to make any changes needed! He was fantastic to work with!

Bre was VERY helpful and patient with me designing our own design.

Always great customer service. Tiff is great!

Everyone I worked with (mostly Melanie and Bre) were fantastic and so helpful! I’ve never made custom shirts before, so this was new territory for me and they gave excellent advice and guidance.

Everyone from the team is so responsive and helpful - Nicole even pulled the design I wanted from an order by a teammate without me having to ask. The whole ordering process was so fast!

Quick response and quality assistance with my needs and questions.

I received a quick first response and communication is easy.

Bre was so helpful! She responded quickly and got my order taken care of :-)

10/10 experience with Bre. She is always great with keeping up with IHDs and getting back to us with any issues that arise. We are so thankful for the work she puts in!

The folks I dealt with at Real Thread were quick to respond, helped me with questions about a rush order and made me comfortable with the process at every step along the way. Great service. Kudos to Melanie and Bre!

Joey is always great to work with. Great communication and super helpful!

Melanie and Joey were super attentive to my needs and all my questions!

Truly the most badass, fastest, kindest team ever. It's been a joy to work with you guys.

I've had a fantastic experience so far.

Bre and Melanie were very responsive to my needs.

Joey has been super responsive and helpful. I have been really pleased so far at the customer service and hope to do much more work with you all in the future!

Joey was quick to reach out to offer help with my order as well as offer assistance in setting up our campaign. Both processes seem really smooth so far. I also loved the quality and speed in delivery of the sample t-shirts that were sent. I can't wait to get our product!

Joey is awesome!

Joey has been wonderful! Thank you!

Joey did an excellent job of answering all my questions and also was very patient with us as we took some extra time to decide and revise our first order. We hope for a great relationship moving forward where we can trust real thread as our goto shirt and printing supplier for all future needs!

They were responsive and helpful.

Epitome of professional and personal competency and patience for the collective win.

I had a lot of questions about the order, and changed it many times, and bre was patient and just kept answering! Very thankful!

Everyone was very personable and helpful. Thank you!

Joey is prompt, kind, and always tries to find a way to help us make the perfect product. I love the customer service at Real Thread.

He right away offered an alternative for the model I had originally wanted that was out of stock. He listened and checked for inventory on the different model I requested and was responsive and quick.

Joey was very patient with me. As this was my first order/experience, I had multiple questions. He took the time to answer each one and added information that I had not thought to ask about.

I was contacted quickly about my order and the mockup was provided quickly as well, no complaints so far! Thanks!

Joey was responsive, helpful, and accommodating!

Bre was so fast to respond and made making this order quick, simple, and well was able to do everything I was hopeful for!

He was very timely and friendly and helped solve my problem

Melanie was awesome and answered all of our questions.

You guys to a great job. You are very responsive. I often feel disorganized but you all walk me through the ordering process and I am happy with the printed results.

Joey is great

responses were timely and polite, unlike at the first place I tried to get shirts made

Everyone was incredibly helpful!

Great service from Bre!!!

Joey was awesome! Super helpful and very quick.

Super helpful. Thanks!

We've known Real Thread (Jordan!) since Social Fresh and I knew your team would be awesome. Excited to see the pieces :)

Exceptional service, what more can I say?

The response was quick, friendly, and accommodating!

Joey is great to work with. He is very helpful in creating the t-shirts the way I wanted them to look.

Joey was very helpful in getting our mockups done the way we wanted them and provided excellent support

Very helpful responses in the chat and via email, but hours are super limiting as i'm on the west coast (PST) and often had to wait until the next day to receive answers. Appreciate that ya'll let us do the one-time fulfillment shipping options to our teammates since we're completely remote!

Bre has been very helpful and supportive in our conversations.

Great customer service!

Joey has been very responsive and has addressed any issues quickly and professionally!

You all are awesome, you were so fast and helpful! This was a really busy and last minute project on my end and you took care of everything and took away all of my stress to make this an easy and enjoyable experience.

Joey is great!

Joey has been attentive to emails and really helped me get this first order going!

Bre is awesome and so friendly! Always responds promptly to my emails and encourages all my crazy ideas :)

Very clean and easy ordering process. Very happy so far. Can’t wait to get the t-shirts.

Joey was supportive and helpful and helped me get three projects done for an upcoming show!

My Account Manager was kind and clear with his help.

Bre and Melanie were amazing to work with! Quick responses to my 100s of questions :)

Took several back and forth emails to get it right. Partially due to a file I didn't add early on, but then several pretty easy mistakes. So hoping the account managers can read emails more carefully in the future. Time is valuable and I spent too much time on this order.

Melanie Vanderford was always extremely quick to respond to my emails, no matter what the question was. Joey Bordenga, while maybe not quite as quick, I think always responded within at most a business day, which was still very good.

Great service and Bre is beyond amazing at everything :)

Joey is exceptionally easy to work with. He communicates well and is prompt in responding. I feel confident in Real Thread because of Joey's service.

It has always been a very easy and pleasant experience ordering shirts from you all. Everyone is super helpful.

Joey is great and I really enjoy working with him. Keep up the good work!

I was working with Joey. Great person to work with. Organized and understands our wants. Didn’t have to submit a revision.

Always helpful and fast.

Your site was very user-friendly and had what we were looking for. Response time was great. Friendly communication.

Team is doing great!

Fantastic support and customer service

Both Bre and Melanie went the extra mile to ensure my order was fulfilled exactly as I wanted it. They are great communicators and made this process a breeze!

Joey is very responsive and helpful! He is always chipper and on top of every part of the process.

They were great and had to deal with and my indecisiveness

I asked a lot of questions and he responded with answers

Account manager was very responsive and helpful. Thanks!

Very quick response and it's easy to get exactly what I need.

Love working with Real Thread!

Working with Joey Bordenga has been wonderful! Smooth sailing every step of the way. He is responsive, and helpful in tracking down what we need! I never feel like I have to be the one to push the order or communication along! Thanks Joey!!

Love working with Tiff, she is patient and kind. Willing to work with us to find exactly what we need.

The customer service, knowledge of products, design help and responsiveness were all beyond expectation. I feel like I was in good hands through the whole process.