Customer Reviews

Shirts are what we do, you are why we do it.

Yes, we print t-shirts, but there's a bit more to it than that. Beyond delivering great shirts, we're here to deliver the most delightful customer experience in the world. Don't just take our word for it, read what real customers have to say.
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4.79 / 5.0
(3,727 reviews)
Reviews

Customer Service

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4.92 / 5.0
from 959 reviews
Samantha M.
|
Sunnyvale, CA
5
December 9, 2019 16:38
I love working with Sarah! Always so helpful and patient :)
Adam S.
|
Denver, CO
5
December 9, 2019 15:57
Melanie and Liv were great and helped to reach a tight deadline!
Zach L.
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Austin, TX
5
December 9, 2019 15:39
Our account manager has been awesome! They always bend over backwards to make sure we have everything we need and get our orders in a timely manner. We love Real Thread!
Virginia S.
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Orlando, FL
5
December 8, 2019 8:12
Sarah's been super helpful and quick to respond!
Bob K.
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St. Louis, MO
5
December 6, 2019 19:42
Great service and responsive to my questions!
Jeneve D.
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Butler, NJ
5
December 6, 2019 19:36
Really fast responses, understood my goals, and efficiently sent quotes. Plus Sarah is super friendly and real.
Dave B.
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Lake Mary, FL
4
December 6, 2019 15:41
There was probably one particular interaction where I thought it wasn't quite exceptional. That encounter was enough to drop my rating from exceptional to pretty good. I'll leave it at that for now.
Tanya H.
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Hampton, NH
4
December 6, 2019 14:18
Pretty good! I was a tad disappointed that the sample shirts/sweatshirts cost so much. Previous companies ive worked with have sent the shirts/sweatshirt samples for free, or just the price of shipping. But I understand, and I want to continue to buy from your company so I purchased the samples. I wish there was some way I could ship them back for a refund, or something like that because they really arent a use to us without any branding on them. Overall it went great and Melanie was awesome, super responsive and helpful, and I cant wait till we place the full order! Thank you!!!
Eric O.
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Huntsville, TX
5
December 6, 2019 9:00
It's always great working with Real Thread. In our most recent order, there was a slight misprint in our 3XLs where the color wasn't as vibrant as the prints on the other sizes we received. We notified our Product Specialist, Cierra, and she had a new batch on its way a few days later. As usual, the experience was pain-free and we look forward to doing business with Real Thread again in the near future. Keep doing everything you all do - it matters!
Julia H.
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Orlando, FL
5
December 5, 2019 17:02
Everyone has been so friendly and helpful. Melanie Vanerford gave me all the answers I needed and helped me decide what to order and she then connected me with an account manager, Joey Bordenga. Joey was also super helpful and made the process seamless. And Rob (at Real Thread location) showed physical samples to help us decide what type of ink treatment we wanted. Overall we couldn't be happier with our experience so far. Looking forward to see how the shirts turn out!
Reviews

Products

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4.81 / 5.0
from 305 reviews
Laura P.
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Snohomish, WA
3
November 21, 2019
Sweatshirt Bulky and Rigid
I customized this sweatshirt for our coffee shop to sell as a unisex logo sweatshirt, however, the fit is definitely more suited for men. It is roomy in the shoulders/upper arms and tight on the hips. It looks boxy on women. I also was not impressed with the feel of the sweatshirt. It is quite rigid and inflexible and feels rather claustrophobic when worn. I would have preferred a more stretchy/flexible material.
Wilma P.
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Mountain View, CA
5
November 21, 2019
Delivery time, shirt quality
Fit and feel are great.
Carrie B.
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Henderson, NV
5
November 21, 2019
Thanks for the awesome design!
The design was BEAUTIFUL (thank you)! Everyone was very excited about them. Black seems to be more popular than white!
Karen M.
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Greensboro, GA
5
November 21, 2019
T-shirt Comfort: 5 stars. T-shirt Color: 5 stars.
Real Thread. Real Good People. Also Real Good T’s! Will use again, for SURE! Pleased Customer
Carrie B.
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Henderson, NV
5
November 21, 2019
Best feel!
Everyone loved the fit and feel of the shirt.
Larisa E.
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Stone Mountain, GA
4
November 21, 2019
I like the fit and feel of the shirt.
We always get feedback that they're so soft, but not thin, so they wear well.
Sarah F.
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Elgin, IL
5
November 21, 2019
So soft and modern fit
Love the feel of the whole hoodie, the 'grey black ink' process was beautifully done. The ONLY thing is that the sleeves have a slightly baggier fit than we expected, but it didn't change how much we loved the sweatshirt! The team at RealThread were super easy to work with and fast turnaround time.
Alice Y.
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Temecula, CA
4
November 21, 2019
Comfortable but tight
I like the wide array of colors it comes in, the pink was is really nice. it definitely runs small so you have to go up a size which is a bit confusing for the customer. it's a little long too but can be tucked in. it's fitted and medium comfortable.
Alice Y.
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Temecula, CA
5
November 21, 2019
Super soft, comfortable fit, nice scoopneck
A little on the large size but i like that. I tested out 8 different tees and this one was far and away the most comfortable - it's because it has modal in it. the fit is flattering to most body types, it's a bit long, has a shirttail hem but it's great to wear with leggings or you can tuck it in. I've only had one complaint and that was from a petite woman, these are not petite tees, in fact, they are loose-fitting.
Emily H.
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Woodstock, GA
4
November 21, 2019
Beautiful colors and material, a little long
Loved the color, it was completely accurate with the proofs we received. The printing was great too, although you were able to feel the print a bit more than we could on our previous shirt order. (We would have kept the same shirt but they didn't have the color we wanted.) These shirts also run a bit long.
Reviews

Company

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4.76 / 5.0
from 2,463 reviews
Melissa K.
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Saint Paul, MN
5
December 5, 2019
Ordering process was helpful & communicative! It was wonderful working with Joey to get our order exactly right and everything looked great!
Anna E.
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San Diego, CA
5
December 3, 2019
Great order - great service
Jeff H.
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Springfield, MO
5
December 3, 2019
Product is great. Review/tracking interface is great. Service is responsive.
JoAnn C.
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Chicago, IL
5
November 30, 2019
Good quality products, great communication thru the whole process and excellent customer service!
Carrie B.
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Henderson, NV
5
November 20, 2019
Soft shirts and GREAT customer service. Like, the best.
Hugo C.
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Guyton, GA
5
November 16, 2019
Fantastic service and quality!
Antares N.
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Garner, NC
5
November 2, 2019
Quick, effective and quality!
Lauren F.
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Canton, GA
5
November 1, 2019
Thank you so much! The followup from my t-shirt rep was great. So easy to work with!
Nicolette P.
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Irvine, CA
5
October 29, 2019
Great customer service, amazing quality, and quick delivery! Great company to work with!
Mike M.
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McKinney, TX
5
October 28, 2019
Just awesome