Great

Joey was quick to respond to my email and order. He let me know where in the process the order was. Can't ask for better communications.

Melanie was so great to work with from my initial inquiry on your online chat all the way until the order was processed. Very quick to respond and happy to accommodate all of my requests. I will definitely be a returning customer!

Tiff was very helpful and great to work with.

The delivery date shifted significantly during the ordering process which was incredibly frustrating. Melanie offered no solution to this.

Rob was super helpful and patient with me, even though I obviously didn't know what I was doing. He helped me choose what I think will be a good color t-shirt. He helped me stay in budget. He also helped me complete the order when I was struggling to get it complete.

Very attentive and responsive.

Joey was awesome, he responded immediately and took care of everything

Rob has provided great and friendly communication. I appreciate the experience I have had with Real Thread so far. Keep up the great work!

Feels like a longer delay on response times than normal. Could just be because you are swamped

VERY QUICK REPLY AND DID A GREAT JOB GETTING WHAT WE WANTED. THANK YOU GETTING ANOTHER 50 FOR ANOTHER RESTAURANT JUST WAITING FOR ARTWORK FOR FILLMORE TRATTORIA

Joey and Melanie are the best! Always so helpful :)

It was straight forward and user friendly and you were timely in getting the mockup back to me.

Your staff are fabulous!

Haven’t gotten them yet but the speed and profession manner with which the order has been handled so far is great!

Rob was very responsive. Good system in place. Let me know if you need any cool designs for shirts. I have a separate biz called swaggy.biz Thanks, Rob

Rob is always super helpful! Love working with you guys!

Didn't have that many interactions. Service was quick and they responded.

Helped me thru it

Melanie and Rob were great to work with. Great response time and information provided. Will definitely recommend in the future. Thank you.

From start to finish Melanie has been a pleasure to work with. Very friendly and helpful.

Great experience!

Quick response and ready to assist

You guys have always taken good care of me and produce phenomenal work!

Very receptive and responsive. Communicated well of options available.

The girl who was helping me (Melanie) was an absolute joy! She made me feel very important and prioritized with my order and responded quickly every time. Great service! Will order again.

He was very proactive, responsive and helpful!

JOEY IS THE BEST

Amazing online catalog of products. Super easy to setup mock placement of uploaded artwork. You guys have a great customer service model. It’s obvious that you’ve worked hard at developing a culture that values your customers! Bravo!!!

Rob was timely, helpful, and very accommodating to my (many) requests. He provided helpful answers and recommendations all throughout the process.

i love ordering with you guys. everyone is super great.

Excellent communication and quick response.

Helped us out during this crazy time which is greatly appreciated and won't be forgotten!

Very quick and insightful. Especially during such a crazy time.

You guys have been so exceptional about ordering and I’ve never felt forced or pushed in buying or creating a sloppy product!

Super attentive, straight forward, did their best to help get what we need when we need it.

The whole process was quick and efficent. I didnt feel like I was communicating with a robot. I do not have time to keep checking my email and you guys made it real simple and quick. Thank you. Stay safe and well.

Joey is an amazing account manager. Always willing to help and find a solution for exactly what we're looking for.

Everything was top quality and efficient! Easy!

You guys are the coolest

Joey was great! Super helpful and responsive - totally easy process!

From our very first interaction Melanie was incredibly helpful and quick to respond. She answered all my questions, was sure to have my deadline recorded, and put my order through promptly.

Great service

Joey is very helpful with finding us different styles of shirts to print on and responds back quickly! We love the quality of the shirts and service we've received so far!

Sarah is so great to work with. She makes sure to answer all my questions, going above and beyond to help me. She is very knowledgeable and have taught me alot about the Tee shirt printing process.

easy to use website and when I got stuck, your online chat help solved the problem

Amazing service. Will definitely be back for more :)

Melanie was extremely patient and helpful in getting my order together seamlessly, even with the changes I had. I appreciate her helping me.

Responsive and helpful

Super helpful, friendly, and quick to respond

Terrific experience. Will be ordering again/perhaps using the campaign feature as well.

Tiff was super responsive, took calls after hours & even on the weekend to ensure my designs were set & ready to print by my deadline. I am so appreciative- I cannot wait to see the final product!!

Joey and Melanie were very helpful and responsive. They answered all my questions quickly and were very kind

Look, first it was Senny and she was the best. Really. When she left, I was really bummed, but Rob has stepped in and taken care of us and we couldn't be happier. Dude is super patient and kind with us - as a small nonprofit, we really appreciate that!

Very helpful in providing me with options that fit my needs. I was unsure on which shirt I wanted so I described what needs I wanted to fill with my shirts and was recommended a few options.

Great helpful staff and easy / intuitive art placement and shirt selection. Loved the whole experience! You guys rule!

Joey was very helpful and had a lot of great insight!

Rob is amazing, he is very responsive, polite and professional. He really takes care of his customers.

Joey's customer service was exceptional. I can not find one way it could be better.

Quick responses, friendly, and a good product!

Joey did an amazing job! Great communication!

Everything was great and the account manager, Liv, did a great job. The only hick-up was with your website. I put the order online and apparently the data was lost due to a glitch and I had to resend all details by emails. Additionally, I was surprised by being limited in choosing colors with qty below 20 which wasn't communicated during the online order.

Joey has been nothing but helpful!

Joey gave us amazing service and was super energetic and flexible in our requests. Thanks!

Sarah was extremely helpful and patient with me as this was my first time placing an order. She quickly responded to all of my questions.

Rob has been great to work with. Prompt. Professional. Personable. I would want to work with him again.

Great customer service and website was easy to use.

Liv answered my questions so quickly and was very polite!

Customer service is top notch!

Sarah is the best!! she helps me every time and answer my concerns immediately.

She's great, super helpful. Stop messing around and give her a raise.

Really great experience with Sarah :) She seemed super personable and was really on top of it! Thanks again!

Great communication!

Responsive, helpful, quick.

The staff responded in a timely and polite manner.

Liv was, as always, extremely helpful and very prompt. I always love working with her!

All I have to say is that Rob and all of the others I have been in contact with have been fantastic to work with. The RT team is all incredibly kind and friendly. Exceptional customer service.

Real thread is always the best when it comes to working with me directly, helping me understand more about the materials and inks used in the shirts, and especially with capturing my vision and making it happen. I compared prices with lesser quality companies, and these are always the most affordable, too!

You guys rock!

Joey was quick to respond over email and answered my all of my questions.

Pfft, "great" is an understatement for Rob. Rob rules. Great eye for detail, adjusts things on a granular level that I really appreciate, and is generally an all-around nice dude. Rob keeps me and my organization coming back to Real Thread for our needs - that and the quality of your products. Thanks for both

It's great to finally work with a quality company that moves fast. Rob has been incredible to work with and is always on it.

You guys are always helpful in answering questions and quick to give us the response we need. Love working with you all!

Sarah was extremely helpful and attentive for my order! She was very patient and never pushy when it came to the company's decision on which provider we wanted to choose.

Incredibly helpful and responsive!

Rob is very helpful, and quick with responses

You all are awesome. I always highly recommend your team.

Great Service!!!

I felt the team was super helpful, answered all my questions, and responded quickly!

Liv reached out right away to advise of next steps and expectations. She also intuitively combined my order because I initially screwed up and placed two separate orders. Made it super easy.

Joey was great...made it easy to just call his cell phone!! Love the customer service.

Rob was very patient and helpful and gave me a final product that I’m very happy with.

Sarah was super great and herlpful throughout the process. One of my favorite things about Real Thread is everyone I work with is always supremely kind!

Rob and Melanie were absolutely wonderful in their help, their positive demeanor and quick response time.

Sarah was incredibly helpful and quick to respond to my many questions. She was patient and helped me come to the best decision for this project.

Joey was quick to respond, and helped me add in multiple shipping addresses with no problem. Excellent.

So far everything is going well. Thanks!

Very prompt response with good products

Joey was super patient with a lot of back and forth to get the order right. Very kind, very helpful, very encouraging.

Everyone has been incredibly helpful and friendly and made this process extremely easy and seamless!