Great communication, friendly, and quick response times

You guys are on it. Communication has been great - fast and responsive. Something that seems to be lacking in many other companies.

Awesome helpful and patient with me since i also had to squeeze in working...Cant wait to see the product

I always enjoy working with Liv! She's always helpful and prompt.

Rob (and all your Account Mangers) always knock it out of the park. Can always count on RealThread for the most prompt and patient customer service!

Dru is the best and the team at Real Thread is even better : ) Couldn't refer you all enough!

Working with Rob was great, and because of his great service we will certainly work with Real Thread in the future. Rob answered all of my questions and gave me advice on how to get our artwork to show up better on the shirts. He also helped me over the phone with an issue submitting payment. A+ customer service! Thanks Rob! It was also VERY nice to get to speak with the person I had been working with when I called, as opposed to having to leave a voicemail. I am very satisfied with my experience. Thank you!!

The fact that you have saved all my past order made it extremely easy to reorder!

Liv is amazing and takes the initative which I love. She needs a raise. She reached out to our Board President and was connected with me. As a result, she got 2 accounts outta me :) Plus a fulfillment account. She's highly communicative and takes guess work out it for me. I'm super busy and she makes it easy for me to work with her. She's awesome!

Appreciate the help and effective communication

You were timely in getting back to me and you helped me without any complaints about changing the order. That was a very big help.

Very responsive, friendly and great customer service.

Quick response and professional service

Rob is always very friendly and accommodating.

Love the team!

Very good service! Pleasure to work with!

Nice people, Helpful, easy to order.

I worked with Liv and she was polite, responsive and easy to work with.

Responsive. Competent. Thorough.

LIV WAS AMAZING! Fun, quick to respond, flexible, informative. Patient. Who knew printing a shirt could be so fun.

Everyone was very nice, attentive, and easy to speak with.

Response was very prompt

Liv has been very quick to respond and always had an answer for any question. She's been a great help to me during the process.

Great service: quick and helpful!

Very helpful and quick to respond and make changes.

quick and thorough communication.

Super quick with replying, helped answer all my questions, and decently easy to use. Very happy with it

Very quick feedback, responses and turn-around time!

1: Dru; 2: Dru; And 3: Dru.

great customer service, super responsive

Rob is always available to answer my many questions. His responses never seemed rushed and he's patient in helping me pick what's best

Melanie was super helpful & patient. It's been a pleasure working with her.

Rob was quick to respond and flexible with my requests. Very seamless process

Great & speedy service to get my proof finalized. This is a rush order, so I appreciate it.

super quick to process our order. thanks for the quick action!

Such a great experience! Easy and fast turnaround. Thank you!

The two people that helped me with this order, Liv and Joey, did a great job answering all of my questions and were very patient. I felt no pressure which was very important being that this is my first order with you and my first t-shirt order period. I am excited to receive my t-shirts and expect they will be as great as the service!

Love the quality of the product and the “on it” customer service.

Joey is our regular account manager, but since he’s on paternity leave Liv has been doing an amazing job! I had to change the order a bunch of times and every single time Liv took care of it! She’s awesome!

The design feature was quick and easy and the process to order the shirts was also so - good job!

Melanie is great but the emails don't always land in my inbox.

It’s my first time getting into this and I’m very pleased with the helpful support I got from your team. Thank you!

quick and helpful response from the chat feature, great turn time to design, well laid out artwork, absolutely no complaints.

There was consistent feedback! This company made this process as trouble free as they could and allowed for a small veteran business owned company to be in control of the finest details of their product. Glad to have worked with this company, looking forward to the next project! Vr, Frank Portillo CEO & Founder Live The Hard Way® LLC.

Thank you

Working with real thread is extremely easy and seamless! Always fast with mockups and quotes, and great pricing.

Fast response times.

Melanie is a real pleasure to work with. Quick to reply and understanding of my needs.

Melanie has been amazing to work with, I'm 100% recommending you guys around the office.

Easy to work with very responsive.

Rob was very responsive in helping me out with making adjustments to my order.

Rob was so helpful and kind.

Melanie is a delightful treat! She has quick response time, and she has answered every question and or concern. She executes very well. Thank you!

Wanted even quicker turnaround. Even through the turnaround time was good!

Real Thread is the best and it's because of their people. We'd had the pleasure of getting to know a lot of them over the years and they are all the best!

I have had nothing but positive experiences here. The shirts are always top notch, my communication is Joey is open and frequent as we work through projects together, and he always goes the extra mile to make the orders fast, convenient, and affordable.

Your team is so accomodating and helpful!

We’ve worked with Joey for a while now and he always does a great job taking care of our orders and any special requests we have!

Joey was awesome. Extremely prompt! Usually, as the consumer, I am the one sitting there waiting for a response but I feel like he had to wait for me which is a nice change of pace. Great customer service, great experience. First time ordering so I hope the product is great as well!

Rob was great! I had a lot of questions and he was responsive. Thanks!

Response time, friendliness and organization has been great! Y’all make every customer feel important and valued

Quick response, so far no issues.

Working with Rob and the Real Thread was a really experience! The platform is extremely user-friendly and makes submitting revisions very simple. Can't wait to see our new shirts?

Excellent communication, timely responses and work.

Joey has been great and has taken care of my orders for a long time, which is appreciated.

Super quick and friendly customer service!

Very Responsive and friendly.

Melanie was friendly and didn't drop me during my lull. Response time was quick. Interface was easy to use.

Feedback for information was quick, the account manager informed me about file types and and walked me through the process with clarity. Reminder to submit payment after review was slick and easy.

great website. good information (water based inks). clear pricing (showed price tiers to help me decide on quantity). quick and smooth transaction. transparency with representatives (pictures). also CEO leaving his cell number is pretty unique.

They took care of what I needed and response was in a timely manner. They kept me informed but I didn’t feel like I was being spammed.

He was quick to respond and answered all my questions. Easy process.

had a small website glitch where it kept asking me to choose how many ink colors on the front, even after i'd already selected "1". worked on a different browser though.

Rob Cochran is great!

Easy to use, responsive emails.

I’ll let you know when I see the finished product but everything so far is been very good

My experience was great.

Great customer service. Quick to respond

Timely, efficient, helpful.

Quick, accurate.

They were friendly and responded in a timely manner and resolved my issue

Real thread team members are always quick and friendly! Their products rock! Rob is so great at getting my ideas to come through in print! Love you all!

Was a simple process, Rob helped with what we needed. Thanks!

Melanie helped me a lot with resizing the logo on my shirts. I also love that I had the option to personalize t-shirt and you guys have been the most professional company I've worked with as far as my brand goes. I will definitely be purchasing again.

Joey was easy to work with, fast to respond! The process was simple and seamless.

Melanie does a good job and available when needed.

Melanie, was very helpful and went the extra mile in helping me with shirt selection and options.

Melanie was great! She was extremely responsive throughout the process. Melanie communicated the order steps and status clearly and worked with us understanding that we were a public school and subject to additional constraints as such. Great experience.

I love the ease of ordering (including the approval process of the design). Melanie was very polite in her communication!

Rob, Makes me feel very comfortable. Can't wait to meet him.

Easy to work with and very responsive. Love the quality of the shirts too :)

Melanie was responsive and super easy to work with. She was knowledgeable about products and made the entire process very seamless.

Joey helped us with a custom change we needed to the order and was available and responsive every time I needed them. Can't wait to receive my order!

No problems at all.

Very friendly, helpful and knowledgeable.

Rob was very responsive via email

You guys have been great to work with. Super responsive, good product!

Good and timely service, professional and helpful.

Joey was great to work with :)

great