The Real Thread team is responsive and willing to make adjustments until the order is 100% ready for print. I have already recommended this company to a friend who is starting a t-shirt business!

Joey has been super helpful throughout the whole process!

Rob has been very attentive. Thanks!

There were a lot of changes and some confusion on my part and Joey remained polite, positive and professional!

Rob has been very responsive to our questions and requests. Love the positive attitude!

Joey has been responsive and helpful. Now we see how the production team does

very responsive and easy process

Rob is always quick and helpful. Never have any issues.

Smoothest transaction!

The c/s was great and the website was easy.

Your people were so helpful and quickly responded. I really like your website and your response time!

Tiff is truly A-MAZING! So responsive, informative, and helped me fully understand all our options for the best quality at the best cost.

I am very impressed with the excellence that you all operate with. Can’t wait to see the finished product

Awesome team. Great product. Thank you!

Realthread is top notch and makes the t-shirt ordering process so seamless and smooth. Always excited to see the finished product!

Rob is always friendly and quick on his replies...I appreciate that. In addition to the awesome shirts! Thank you.

Exceptional Service, reasonable response time,

Joey was awesome. He was patient with me and always answered all my questions. Joey responded promptly and made sure I was satisfied with shirts.

Joey is great! Always there when i need him.

All staff very knowledge, helpful, fast and efficient!

Rob and the Team are all exceptionally helpful! Thanks!

Tiff was excellent!

Joey was attentive and very courteous!

Joey was fantastic. I appreciated his quick response and patience when my card was declined (card company assumed it was a fraudulent charge). Joey was willing to try various payment options and stick with me until it resolved.

Joey has been so helpful and patient with me while changes and updates were thrown his way from our team. Thanks, Joey!

This was my first order with Real Thread and this project is extremely time sensitive so I really appreciate how quick and responsive Rob and Tiff were.

Great communication, prompt, and good hearted people.

Joey is super responsive!

I've used Real Thread for several orders, super helpful every single time!

Real Thread has great customer service! I appreciate the care and quick communication!

Rob's awesome and very patient and helpful.

very helpful and quick to respond

Did a good job communicating from start to finish. We are looking forward to building our brand through you guys.

Joey is easy to work with!

Rob was AWESOME! So pleased with my experience so far and will definitely continue ordering my small business merch through you!

Joey and actually everyone I worked with were very speedy and thorough. Super appreciate the help getting a time sensitive order thru the process!

Quick follow up. provided what was asked, in a timely manner and in a pleasant way. It is nice to be rewarded too. Makes the customer think you do care about them.

Been working with Real Thread for the past few years and always incredibly responsive and helpful.

Both people I came in contact with were extremely easy to work with and responded quickly and I loved having the freedom to bring my own design to life.

Hi Dru. Rob is always great. Awesome customer service and keeps you informed on things. No complaints. Thanks

Rob really, truly reads our questions, and answers them in a way that’s both super clear and reassuring. He’s also really responsive and fun to chat with.

Great communication!

Joey is always very prompt and very helpful. I always have a great experience with my account managers.

Because you guys do great work.

Very good response to this repeat order...

Rob is great. Super responsive and helpful.

Joey is awesome! Super prompt and amazing follow-up, and thorough. I would order from you guys again just because of his customer service so thank you all.

Communication has been exceptional. Thank you for your excellent availability, and your quick and clear responses. Looking forward to seeing how the order turned out!

Because Joey rocks.

He was pretty responsive

It's always a breeze working with Rob & Real Thread! Very helpful and quick responses!

Joey continues to be an amazing provider of customer service & the quality of products from Real Thread is TOP-NOTCH.

Quick response time, accurate and clear ordering process

Because ya'll are always on it.

Great response time and super helpful!! Getting our brand up and running in these crazy times is stressful, but Real Thread is super helpful and easy to work with. Looking forward to working with you guys more in the future as our brand grows!

Everyone that has helped me, so far, has been amazing. Quick to respond, kind, and helpful.

Rob was always quick to respond with helpful information as I made my t-shirt selections. Thank you!

Rob was so helpful and a pleasure to work with

Follow ups when you said you would. Very short turnaround time on proofs and clear feedback regarding options and printing. Easy to use final submission software or submitting revisions with clear costs and timeframes.

Joey is super helpful and makes sure to touch base every now and then just to see if there is anything we need. Makes the ordering process overall easy

Rob did a great job with my orders. He is always prompt and knowledgeable!

Professionnel!!

Because these feedback things are brutal and it would be shitty to throw anybody under the bus in a situation like this.

Rob has been super responsive and has great expertise in guiding this project, thanks!

Rob did a fantastic job answering all my questions and was not bothered by my revisions. :-)

Rob was great the entire ordering process.

Working with real thread so far has been amazing and Joey couldn’t be more helpful.

Everything runs smoothly whenever I order from you. Our employees and customers love the quality of the shirts too.

Joey is beyond patient and his customer service is what made me go with your company.

Very quick and easy to reorder and reasonable expected turnaround time to receive items.

The team has been great. Extremely helpful through the entire process.

Joay was very quick and easy to communicate with.

Super fast response and very friendly!

Joey was great to work with and provided clear direction throughout the process.

joey rocks

The team was efficient and helpful when we had a quick turn around time. When a t-shirt color showed differently on a proof than on the site we chose the shirt from, they quickly helped us switch to a different shirt that met our other parameters but had a better color for our brand. We appreciate all the quick responses that helped keep our project on our preferred timeline.

Quick and prompt response.

Rob was super attentive, detailed, and made the process a lot easier than I thought it would be!

Very fast response time and great work.

Joey rocks

When I had question, I was also responded to promptly and clearly. Excellent experience!

Rob did a wonderful job of responding in a timely manner to any and every question I had. Thanks.

Joey was so professional and really responsive, a delight to work with!

Answered everything clearly and quickly

Helpful, easy to communicate with, got everything done that I asked in timely manner. Thanks!

Always a positive experience with Real Thread.

Very helpful. My only complaint isn't about the account manager, but about there is not sufficient stock in the styles we wanted (combo of holidays/covid/+++ sizes)...

Everyone was really helpful and clear throughout the experience.

Rob was personable, helpful, and always quick to respond with info even with our company's track record of delays and scope changes on our t-shirt printing ventures. I love the real, human feel of interacting with Realthread people. Thanks :)

Really appreciate the responsiveness and quick, friendly communication.

super helpful and kind!

The process is simple and I respect and enjoy that!

Rob fixed the proof issue. He was excellent.

Your team was very responsive and answered all my questions thoroughly

The team I've worked with so far rocks!

Joey was quick to respond, easy to find, and had very logical and helpful solutions for me with issues I had with the website and did not make me jump through technical hoops to get my job done. The website, however, needs a lot of work for customers to interact well with you. But, I so appreciated the great handling I got from a person, Joey.

Everything I needed changed or updated was done so in a timely matter. Quick and easy. Always a pleasant experience.

Your team was informed and quick to respond.

Joey was amazing! I was pretty demanding throughout the process - I requested multiple designs, asked a bajillion questions - and he addressed them all in a timely and professional manner. He made it very easy to go through this process and order our items! Will definitely keep y'all in mind for any future needs.

Love this VIP type of 1:1 services!!