Tiff was great at communicating and getting back to me promptly. She was also very accommodating with our revisions...a great experience overall!

I received quick and prompt responses.

Team was very responsive to our specific questions. Especially related to sensitive time lines.

The lady who helped, Tiff, was super helpful. Only downside is your website wouldn’t let me order it online I had to send ever via email to Tiff but she did an awesome job

Joey was great! Timely responses, answered all my questions, and made my experience with RealThread a great one!

Joey has been super helpful and responsive through all of our requests!

Responsiveness

Great and prompt response.

Quick feedback and responses, and designers worked around issues we had with other systems.

quick response, willingness to help with shirt adjustments

Very helpful!

Put simply! Max, and Rob have been there thru-out this whole jouney, as I build this digital imaging company.

Rob is so helpful and makes the ordering process really easy.

Liv was great responding back and forth. Also like not having to give my credit card info until I saw the proof. The only hiccup was putting in the unique sizes I wanted. Finally figured out I need to put 0's in the space where I wanted nothing. It kept auto-filling unit I put in 0's

Quick responses. Friendly. Design is exactly what I wanted!

Rob is great! And fast at responding to questions.

He was very quick to respond and was always happy to answer my (many) questions. I am very impressed with your customer service!

I always look forward to ordering with Real thread, the customer service is top notch, the sales personalities are friendly, extremely helpful, and their personality always puts a smile on my face. Huge shout out to Melanie and Joey!

Very quick response time, answered all questions clearly and was eager to help me through my first order. Thanks Liv!

Dru is always so quick to respond and helpful through the whole ordering process. Couldn't ask for a better experience. Thanks!!

Speed of communication was awesome!

The experience with our account manager was great on a personal level. The only issue was the approval email got shared with several team members that no longer work with us, but the issue has since been resolved.

Fast Courteous and exceptional service. Very pleased. Thank you so much.

Rob is great! So kind. Highly communicative. It’s a pleasure to work with him!

super responsive, friendly and helpful!

Joey was great! Professional and understanding the entire time, even when I felt I was becoming annoying with the back and fourth. Thanks so much Joey!

Excellent overall service with very timely responses. Very much appreciated.

My interactions continue to be seamless as i progress my business. I feel as i am still looked after a valued customer not just a number.

Liv was very attentive to our changing needs. I found the whole process very accommodating.

I asked Melanie a lot of questions and she replied fairly quickly.

I've worked with real thread before, at previous jobs and on numerous projects. Huge two thumbs up on responsiveness, communication style, turn-around time for products, and especially quality. I recommend you guys every chance I get. Thanks!

quick response, accurate

Rob has managed making our end-of-year shirts the last 2 years. He has been helpful and timely. I appreciate his effor and dilligence.

Fast and efficient service.

All the team members are responsive and helpful.

Joey has been wonderful to work with. He is great at communicating and helping me with my needs on this project.

Rob and Joey were excellent and making sure my questions were answered even when Rob had to be out of the office. Very pleased

Joey is an amazing communicator, as well as a timely one. The entire process is always phenomenal! Thank you. Ps. I'm really hoping you all offer PoD (print on demand) in the NEAR future 🙏🏽

Easy to work with!

Liv is amazing. She was on-top of her game and made sure that anything we needed was covered and taken care of. I feel confident in the end result because of how she took care of us.

Always quick response!

Liv has been so helpful since I placed the order! She responds quickly and has such enthusiasm

He was helpful and prompt as always.

You guys are amazing! Thankful to be able to work with you all!

Joey was exceptional! He helped me redesign our shirt to fit kids' sizes, found 4x shirts for me when I couldn't seem to access them from the main site and worked with speed and excellence. He's very friendly too! Joey made my ordering process a breeze.

Rob was very knowledgeable and quick on his feet to answer all the questions I had. His turn around for my mock ups were very quick. I’m really happy with the final project he presented to me.

Everything about the experience was quick and painless

Rob is quick to respond and very helpful straightforward! Really appreciate the service. The process to reorder is simple to go threw with not complications!

We send Rob a complicated order with a bunch of addresses and requests. He always helps me happily. 10/10.

Very helpful and flexible

Great service. Prompt response times. Wonderful attitude from everyone. The only thing that would have made the experience exceptional would be free shipping or a discount on shipping after placing such a large order. Looking forward to seeing the masks! Thank you!

Quick response and follow through. Super patience and willing to help.

I've never had a bad experience with real thread. Proofs and always turned around quickly. Any adjustments that are needed are always handled just as quickly and with a good attitude... a rarity in this business. And, of course, the final product is just better than what I've gotten from other places.

Joey has been crazy patient with me and found me more options to get my shirts exactly how I imagine them. Thank you for an awesome experience. And someone buy Joey a latte!

I appreciate the communication with employees at real thread. They are both competent and kind.

The experience has been wonderful.

Y'all are the best. We actually had a couple of rounds of revisions that I felt bad about, but the team never waivered (even though I'm sure it was annoying). :)

Easy to use site, excellent support and service.

Good introduction email

Very friendly and fast.

Liv is responsive and easy to work with

Joey was very helpful and patient enough to answer all questions and accommodate all changes.

The accountant manager was very patient and made everything clear.

Very helpful and responsive at every step!

Very quick response!

We love working with Joey! He is always extremely professional, efficient, and helps us with everything we need (and then some!). Please hire more people like him :)

He was quick and helpful!

The entire team was friendly, very responsive, and courteous as our team went back and forth about a number of small design changes and committed to a blistering turnaround time. They’ve been the best to work with through the whole process and I look forward to working with Real Thread for future projects!

I've been wanting to try Real Thread for quite some time and I was not disappointed. All the account managers I interacted with via chat and email, we're exceptional and helped make the ordering process simple. As long as the t-shirts are delivered without issue, I plan to rely on Real Thread for business and personal printing in the future. Thank you!

Was prompt in replying but patient when I took longer to respond. :). Made a quick edit to our design too.

Had a great back and forth with Melanie before placing my order, then by the time I was working with Rob it was super quick and painless. Thanks!

Amazing Service !

Joey was awesome, super fast, I really needed to get an order for my brand together really quick To snag a low stock garment and he was amazing!

Clear instructions and a very easy to use platform. I've found the customer service is also excellent.

We love the quality from RealThread. And the process is easy too. Even when we had a communication bumble during our last order - Real Thread stepped up and went above and beyond -- and earned our future business for going the extra mile!!

The fellow helping me with our order was attentive and friendly.

Very user friendly and proactive experience. You could teach a ton of other companies a thing or two...

Rob is very professional. Any offers or perks for visitors who shop often like myself?

Great experience as usual. Very helpful and a streamlined process.

Rob was great, responsive and helped me get this done

Melanie and Rob have been great. This is a new business for me. I required a little more hand holding than I'm accustomed to. They represented your organization well.

Joey is just outstanding to work with. He always hits it out of the park with the design and he is always patient. I typically ask him to change the design 100 times (well maybe not 100 times) but I ask for a lot of changes. He is the best and your company’s excellent service is a big reason why we continue to turn to you for our shirt needs. Thanks you!!

With every order, I experience great customer service, quality products, and consistency! All very important when creating a brand! Thank you thank you!

Rob was a great help throughout my whole process. I appreciate everything.

Joey is the best. So on point all of the time!

responsive and real. it's nice to talk to people who aren't robots. thank you for your help

very kind and helpful

Very personable interaction, I did not feel like just a number. I did not mention that I had a $100 credit from a previous job- Joey- included it on my estimate and that goes a long way on the building trust front. All my questions were answered quickly and I love the website interface.

It's always easy to get my questions answered and orders placed.

Loved Liv!

Very quick to respond and solve any issues that may arise

Very Responsive, knowledgeable, informational, willingness to help

Always a quick response. And the quality of the product is great.

Very nice and incredibly helpful!

Rob was super informative and patient with me every step of the way I can’t wait to build a long lasting relationship with Real thread Thank you again rob for awesome services

Joey did a phenomenal job helping me find the perfect fit for my company's needs despite there being a shortage due to covid. I am exceptionally happy with the service that Realthread provides again and again.

Very fast, responsive and attentive to our company needs!

Liv has been very responsive and helpful for us to complete our order.

Rob is always great to work with!

Always great working with Joey. Thx guys!